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Acacia Help Desk Features include Win32 administrator client, knowledge management, call tracking, email functionality, and system reporting. http://www.helpdesksoftware.com.au/
Control-F1 Provides enterprise solutions for live and automated support. http://www.ca.com/control-f1/
Double IS Software enabling facility managers to track work orders, room booking, and building maintenance. http://www.doubleis.com/
HelpTrac Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency. http://www.helptrac.com
Internet Software Sciences A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available. http://www.inet-sciences.com
LBE Help Desk Software Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting. http://www.lbehelpdesk.com
NetHelpDesk Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring. http://www.nethelpdesk.com/
NetKeeper A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet. http://www.netkeeper.com
PRD Software Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT http://www.prd-software.com.au
ScriptLogic The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web. http://www.helpdesksoftware.com/
Softopia Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface. http://www.softopia.com
Surado Features Win32 administrator application, Web-accessible interface, client information management, and lead management. http://www.suradocrm.com/
Vertical Solutions Inc. Develops and implements customer service, help desk and sales force automation software. http://www.vertsol.com
Wickett Software Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration. http://www.wickett.net
World Web Dynamics Live Demo of help desk software, including specific offerings for school districts. http://www.worldwebdynamics.com
