Contents  > Business  > Telecommunications  > Call Centers

See also:

• Business: Business Services: Customer Management  (132)
• Business: Business Services: Outsourcing  (185)
• Business: Customer Service  (281)
• Business: Marketing and Advertising: Telemarketing  (78)
• Business: Telecommunications: Customer Management  (14)

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Adeptel A multi-service telecommunications bureau offering long distance or 800/900 business services. http://www.800adept.com/

Call Centre Association UK trade association representing the call and contact centres. http://www.cca.org.uk/

call-centres.com Information site for the global call centre industry. http://www.call-centres.com/

Comsys Multi Media Services Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers. http://www.cmm-services.co.uk

Contactual Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat. http://www.contactual.com/

Datapoint Provides call center management services. http://www.datapoint.com/

ePacific Global Philippine based telemarketing specialists offering inbound and outbound services, offshore outsourcing, call center management and customer support. http://www.epacificglobal.com

Stonehouse Communications Timeshared network based telesales dialing system. http://www.stonehousecom.com/

Taw Valley Telecoms UK based outsourced call centre services provider offering inbound and outbound solutions. http://www.tawvalleytelecoms.co.uk

Ulysses Learning Contact center simulation-based training program for customer service, sales and coaching. http://www.ulysseslearning.com