See also:
CRM Blog News and commentary on CRM topics, including software and implementation. http://www.crmblog.org
CRM Daily CRM news and information. http://www.crm-daily.com/
CRM Today Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles. http://www.crm2day.com/
CRMDirectory.com News, products, and tutorials for those interested in customer relationship management. http://www.crmdirectory.com
CSM Offers journal, advice, and information for customer service professionals. http://www.customerservicemanager.com/
Customer Service Group Resource for customer service, call center and helpdesk professionals. http://www.customerservicegroup.com
destinationCRM.com Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries. http://www.destinationcrm.com/
eCRMGuide Customer relationship management and e-business news. http://www.ecrmguide.com/
eCustomerServiceWorld.com Articles, case studies and white papers as well as news, information, advice and jobs. http://www.ecustomerserviceworld.com/
Outsourcing CRM Case studies and best practices focused on customer relationship management. http://www.outsourcing-crm.com
Service Untitled A blog focused on customer service and the customer service experience. Interviews, tips, and downloads. http://www.serviceuntitled.com/