CaseBank develops and delivers experience-based Decision Support solutions reducing equipment maintenance costs and increasing uptime for the manufacturing, aerospace, petrochemical, and related sectors.
Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
Real-time, two-way video, audio and data screen customer service software. Features one service expert serving many customers to improve experience, increase sales and reduce cost.
Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.
Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others.
Outsourced live chat, live help, email support services of highly skilled and thoroughly trained customer care representatives for your e-commerce initiatives.
PhoneWare call center solutions serving the telecommunications, educational, pharmaceutical, travel and tourism, insurance, financial and automotive industries.
XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.
Live voice and video, live chat software, voice and video mail, on-demand live help and live customer support. Voice, video, chat software for online sales, customer service.
