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Contents  > Business  > Business Services  > Customer Management

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        Advantage Interactive Corp.
        Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection.
        http://www.advantageinteractive.com/
        The Better Client Service
        A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative.
        http://www.betterclients.com
        21CRM Systems
        Customer relationship management implementation and consulting specialists with offices in Canada and the USA.
        http://www.21crmsystems.com/
        The Cross Country Group
        Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.
        http://www.ccgroup.com
        Customer Inc
        Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
        http://www.customer-inc.com
        Deep-Insight
        Web-based, customer and employee satisfaction and relationship management assessment services and software.
        http://info.deep-insight.com/
        Fulfillment Plus
        Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers.
        http://www.fulfillmentplus.com/
        Harte-Hanks, Inc.
        World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS)
        http://www.harte-hanks.com/
        InteractCM
        Provider of customer management services including consulting, outsourcing, and seminars.
        http://www.interactcm.com/
        The Interchange Group UK
        Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.
        http://www2.interchange.co.uk
        Joe Turner
        Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982
        http://www.joeturner.com/
        Kovair Inc.
        Consulting services covering CRM and strategic relationship management.
        http://www.kovair.com
        Mamut
        Provider of CRM and Internet solutions to small businesses worldwide.
        http://www.mamut.com/
        MindTree Ltd
        Global information technology and research and development consulting company, providing offshore software development, product engineering and outsourcing services. Locations in USA, Asia and Europe.
        http://www.mindtree.com/
        NowDocs
        How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents.
        http://www.nowdocs.com/
        PRC
        Outsourced customer management solutions.
        http://www.prcnet.com/
        Princeton Consulting
        Customer management solutions, including Customer relationship management, multi-channel contact centers, data integration and analysis. Features management, company background, values, partners, news and client list.
        http://www.princecon.com/
        Rainmaker Systems, Inc.
        Provides customer relationship management services to software and other technology companies, specializing in selling software and service products to the installed customer base of its outsource clients. (Nasdaq: RMKR).
        http://www.rainmakersystems.com/
        SociAlchemy
        Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks.
        http://www.socialchemy.com/
        Softlab
        IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries.
        http://www.softlab.com
        SRD Group
        CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment.
        http://www.srd-grp.com
        Strengthbank
        Offers professional keynote and customer service seminars.
        http://www.strengthbank.com/index2.html
        Tariva, Inc.
        Web based customer relationship management software available in both hosted and installed versions.
        http://www.tariva.com/
        TeleTech
        Customer management, business-process and database-marketing solutions. Includes news and resource library.
        http://www.teletech.com/




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