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• Home: Consumer Information: Travel: Air  (11)

Alitalia Sucks Consumer complaints about lost luggage and other issues. Links to related sites. http://www.alitaliasucks.com/

NorthWorst Air Article from an ex-employee. http://www.northworstair.org/

Ryanair Campaign Gives observations and experiences relating to Ryanair. Includes copies of correspondence, press articles and advice on reporting problems. http://www.ryanaircampaign.org/

Some Tips For Dealing With Lost Luggage at Northwest Airlines Article cites experiences with rude personnel who failed to return phone calls to help customer with problem. http://home.att.net/~susanfe/Northwest.htm

Untied Customer complaints about United Airlines and its customer service. Includes a database for passengers to submit their experiences. http://www.untied.com/

United We Strand Winners of Westword Online's "What United Did to My Summer Vacation" contest. (August 10, 2000) http://www.westword.com/Issues/2000-08-10/news/feature.html

Out of the Blue Lies in the sky: An inside look at United Airlines' abysmal service. [Salon] (July 28, 2000) http://archive.salon.com/business/col/hest/2000/07/28/united/

Unfriendly Skies Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners." [Salon] (July 28, 2000) http://archive.salon.com/business/feature/2000/07/28/united/

Off Limits Westword Online article sponsoring a "What United Did to My Summer Vacation" contest. (July 20, 2000) http://www.westword.com/issues/2000-07-20/offlimits.html

United Sends Mixed Privacy Messages Despite United Airlines' promise to respect customer's privacy, users of its reservation system could find their personal information exposed. [cnet] (June 4, 1999) http://news.cnet.com/2100-1017-226708.html?legacy=cnet