Hardware and software solutions by IBM including an integrated customer care, billing and provisioning system for telcommunications service providers. Product information, FAQ, and case studies.
Customer relationship management (CRM) and billing software supporting electronic bill presentment and payment (EBPP), customer self care and eCRM for service providers such as ISP, ASP, wireless, CLEC, PTT, utilities. Company and product information.
Call accounting and telemanagement systems with features such as toll fraud, traffic analysis, hospitality, data collection, and billing. Getting started guide, updates, 45 day evaluation.
Provider of enterprise communications management software including network billing and cost control, Internet accounting, and telemanagement. Company and product information, case studies, industry links, and a technical glossary.