Contents  > Business  > Telecommunications  > Call Centers  > Resources

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• Business: Telecommunications: Resources  (74)

Call Center Guide Online guide for call center products, services, news and telecommunications links. http://www.callcenterguide.com/

Call Center Ops Focuses on call center operations and provides discussion forums, newsletters, jobs, news, events, and links to related services, along with a directory of products. http://www.callcenterops.com/

Call Centre Managers Forum Business Information and Resources for Call Center Managers. http://www.callcentres.com.au/

Callcentres.net Call center research and supplier directory. http://www.callcentres.net/

CCNG A networking organization with membership comprised of call center management and industry professionals.(membership required) http://www.ccng.com/

CRM Xchange Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration. http://www.telemkt.com/

Mosaix (PDS) User Group Independent user group assisting call center organizations utilizing the Mosaix Predictive Dialing System. http://www.mosaixusergroup.com/

Oz Call Centres Reference source for the global call center industry. Headquartered in Australia and assisting with call center referrals worldwide. http://www.ozcallcentres.com/

Telecoms Virtual Library Resource links for the call center industry. http://www.analysys.com/vlib/default.asp