Contents  > Business  > Telecommunications  > Call Centers  > Equipment  > Computer Telephony Integration

See also:

• Business: Marketing and Advertising: Telemarketing: Automation  (2)
• Business: Telecommunications: Software  (127)
• Computers: Data Communications: Telephony  (197)

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Alston Tascom, Inc. A call center database information and network telephony system. http://www.alstontascom.com/

CCS, Inc. Software which integrates existing telephone systems with host data to provide features such as screen pops, intelligent routing and auto-dialing. http://www.ccslink.com/

ChaseData Corporation Sells predictive dialing systems and call center software for small and medium companies. http://www.chasedatacorp.com

Chrysalis Software Chysalis focuses on providing custom and packaged solutions which augment the Nortel Call Center product line. http://www.chrysalis.net/

Citel Technologies Makers of the CITELlink IP and SIP Handset Gateways that bridge legacy Digital and Analog telephone users to IP PBXs, IP Hosted/IP Centrex, and SIP services across multiple vendor platforms such as 3Com, BroadSoft, Mitel Networks, and Sylantro Systems. http://www.citel.com/

Computer Talk Technology A call center solutions company specializing in server based automatic call distributors (ACD) and interactive voice response (IVR). http://www.computer-talk.com/

Computer Telephony Solutions, Inc. Offering interactive voice response, intelligent call routing and ACD software. http://www.oaisys.com/

ComTek International Design, development, implementation and support of distributed CTI and IVR software solutions. http://www.comtek-intl.com/

Cytech Marketing Group, Inc. PC based automatic and predictive dialers for lead generation and telemarketing. http://www.cytech2000.com/

Dialogic Corporation Dialogic designs and manufactures Computer Telephony components for voice FAX, Speech Recognition, IP Telephony, Telephone companies, wireless and Call Center applications http://www.dialogic.com/

Dialpro Northwest, Inc. Providing call center and other CTI products for North American businesses. http://www.dialpronw.com/

Eletech Enterprise Co. Digital recorder that logs up to 64 channels of telephone calls. Record, store and manages telephone conversations. http://www.eletech.com/

Emerging Voice Technology, Inc. Software development company specializing in voice applications development, call center automation and line quality testing. http://www.evtmedia.com/

Genesys Corporation Homepage Enterprise Interaction Management software. Features open, scalable framework and integrated applications that enable call and contact center solutions for voice, Internet, and email. http://www.genesyslab.com

Interactive Intelligence, Inc. Computer telephony solutions for enterprises and call centers providing PBX, ACD, IVR and unified messaging functionality. http://www.inin.com/

Interactive Telesis Inc. Provide IVR services, automated consumer surveys for credit/prepaid calling cards, digital recording and playback services, store/dealer locators, automated shareholder communication. http://www.interactivetelesis.com/

IntraNext Systems Offering the NextSys range of CTI client and server products. http://www.intranextsys.com/

IP5 Corporation Computer telephony systems. Call center. VoIP VoATM. UnPBX, NT-PBX. CT software. http://www.ip5.com/

Java (TM) Telephony API Sun's JTAPI specifications website. Software provides various call center services. http://java.sun.com/products/jtapi/

Komtel, Inc. Interactive voice response, web-based reporting applications and services for merchandisers and mystery shoppers. http://www.komtel.com/

Line4, Inc. Computer Telephony Integration software solutions for call centers. http://www.line-4.com/

MarkeTel Systems Providing predictive dialers to improve the productivity of outbound call centers. http://www.predictivedialers.com/

MASTAR Answering service software that integrates with DID, digital telephone switches and ISDN, and offers message management, paging and billing. http://www.mastar.com/

Maxxar Corporation Full service provider of computer telephony integration and electronic data access solutions. http://www.maxxar.com/

NetCall Telecom Intelligent telephony services for more efficient customer response, qualification and conversion. http://www.netcall.com/

Noble Systems Corporation Offering predictive dialers and intelligent inbound call routing products to support blended call centers. http://www.noblesys.com/

Periphonics Develops, markets and supports products and professional services for Computer Telephony Integration and Telecom Enhanced Network Services. http://www.peri.com/

SynreVoice Technologies Inc. Specializes in providing state-of-the-art computer telephone integration (CTI) and automated voice processing systems. http://www.synrevoice.com/

TALX Home Page Providing services and software including interactive voice response (IVR) and CTI. http://www.talx.com/

Telenet Solutions Computer Telephony Integration consulting and systems installation specialists. http://www.telenetsolutions.com/

U.S. InfoTel Provides predictive dialing solutions for the call center industry. http://www.usinfotel.com/

Welltech Computer Co., Ltd Offering CTI products. Located in Taiwan. http://www.welltech.com.tw/

Windows to Technology Solutions for business, telecommunication equipment. http://www.win2tech.com/

XTEND Communications Supply computer telephony integration (CTI) solutions for specialized vertical markets including healthcare, hospitality and public safety. Provides a listing of current distributors and development partners http://www.xtend.com/