Professor of Management Science and Statistics, University of Baltimore. Biographical information, instructional activities, research and publications, consulting services, and favorite bookmarks.
Network industries, particularly telecommunications. Associate Fellow, Centre for Management under Regulation, Warwick Business School and Associate Fellow, Department of Economics, University of Warwick.
Director of the Information Systems Research Center and holder of the Farrington Professorship in Business Computer Information Systems in the College of Business Administration at the University of North Texas.
Penn State University, School of Hotel, Restaurant and Recreation Management. Her research topics focus on cross-cultural issues in services marketing, and particularly on the study of emotional loyalty and the impact of culture on service recovery.
Dr. Miller is an expert in the added value areas of improving performance, productivity and procedures with many years of experience in the HR consultancy.
University of Kiel, Germany. His research focus is on crisis management, corporate communications, risk management, early warning systems, multinational corporations and virtual competence center.
An expert in leveraging technology to maximize organizational marketing efforts with a fourteen-year track record in marketing strategy development, database marketing, and customer relationship management.
