Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications.
Provides an online customer service support solution and web-based helpdesk, including knowledge base, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts.
Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.
Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.
Offers customer service application suite that consists of incident and knowledge management, customer web self-service, and business event management tools that automate the incident resolution process.
Specializes in the development of customer relationship management (CRM) and business process management (BPM) solutions for the healthcare industry. Company profile, products and contacts.
Offers enterprise feedback management system that enables medium and large sized intensive service organizations to monitor and improve customer satisfaction, retention, and loyalty by collecting customers’ feedback.
Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts.
Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
Customer service applications consisting of knowledge management, web self-service, and desktop discovery tools that automate the problem resolution process.
Offers automated customer survey system that provides real-time feedback and verbatim comments about customer service or employee satisfaction. Research methodologies include post contact IVR telephone, web and email questionnaires.
Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.
Offers software solutions that provides real-time results to your customer or employee satisfaction, opinion, and preference surveys through a standard web browser. Online demo, contacts.
Supplies customer relationship management solutions. Focusing on customer service processes, and workforce performance. Training and consulting services. News, partners.
